You are here

Terms of use

By accessing this website you consent to the following Terms of Use. In these Terms of Use 'SMS' means Swiss Mail Solutions GmbH.

Security and privacy

We at SMS take the security and privacy of our systems and our customers' data very seriously. We constantly review our systems and data to ensure the best possible service is provided to our customers. Parliament has created specific offences for unauthorised actions against computer systems and data. We will therefore investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.
By using this website, you agree to the capture and use of your data in accordance with the terms laid out in the website's Terms of Use conditions relevant to our services hosted on this website. Read more about our Cookie Policy.

Exclusions and limitations

The information on this website is provided on an ‘as is’ basis. To the fullest extent permitted by law, it:
(a) excludes all representations and warranties relating to this website and its contents, including in relation to any inaccuracies or omissions in this website; and
(b) excludes all liability for loss or damage arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised SMS of the possibility of such potential loss) and indirect, consequential and incidental damages.

Content changes and accuracy of information

SMS may make changes to the contents of this website, including to the descriptions and prices of goods and services advertised, at any time and without notice. Personalisation of the site based on user activity and preferences may change the appearance and contents of this website at any time.
Some information on this website is taken from sources external to SMS or is of a type that changes frequently. In particular, you should confirm offline the accuracy and currency of information about prices, compensation limits and conditions, delivery times, packaging requirements, posting restrictions and prohibitions and conditions of posting in destination countries before relying on it. SMS does not necessarily share the opinions expressed or endorse the material appearing in external content published by it on this website.

Trademark and copyright notices

Swiss Mail Solutions and the EasyCommerce logo are registered trademarks of Swiss Mail Solutions GmbH.
All website design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this website are copyright Swiss Mail Solutions GmbH or their related companies or their licensors.


Nothing on this website constitutes an offer by SMS to sell any goods or services. Subject to the customer terms and conditions of the relevant service, no contract will be formed until your order or application has been acknowledged and accepted by SMS.

Cancellation of registration

SMS may cancel your registration for this website or any service hosted on it if you breach these Terms of Use or the Terms of Business and conditions for any service.

Links to this website

You may not create a link to any page of this website without SMS’s prior written consent. If you do create a link to a page of this website you do so at your own risk, and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Links from this website

SMS does not monitor or review the content of other parties' websites that are linked to and from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by SMS. SMS is not the publisher of such opinions or material.

Availability of this website and our products and services

Unless otherwise stated, the products and services featured on this website are only available for customers with an acknowledged application.
SMS tries to ensure that your use of this website is uninterrupted and information transmitted over it is free of errors. However, due to external factors, this cannot be guaranteed. Access to this website may also be suspended or restricted for a period to allow for repairs, maintenance, or the introduction of new services from time to time. SMS will try to limit the number and length of such periods as much as possible.

Although SMS uses reasonable endeavours to ensure that any software made available by it on this website is suitable for downloading, installation and use by third parties, all such software is provided ‘as is’ without any warranty. Specifically, and without limitation, SMS does not warrant that any such software is virus free, without defects, Year 2000-compliant, compatible with other software or operating systems or suitable for any specific purpose. SMS accepts no liability for any loss or damage caused by the downloading, installation or use of any such software, and the general exclusions and limitations above apply to such downloading, installation or use. SMS does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer that cannot be excluded or limited are affected.

Your use of this website

You are responsible for all electronic communications and content sent from your computer and you may use this website for lawful purposes only. You must not use this website in any way that causes, or is likely to cause, the website or access to it to be damaged or interrupted in any way.
You must not use this website for any of the following:
(a) for fraudulent purposes or in connection with a criminal offence;
(b) disseminating any unlawful, harassing, libellous, defamatory, racially offensive, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material;
(c) transmitting material containing any form of advertising or promotion for goods and services; or
(d) making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.


These Terms of Use are governed by the laws of Austria and the European Union. All disputes arising out of your access to this website are subject to the exclusive jurisdiction of Austrian courts. If any of these Terms of Use are deemed invalid or unenforceable for any reason (including, but not limited to, the exclusions and limitations set out above) then the invalid or unenforceable provision will be severed from these Terms of Use and the remaining provisions will continue to apply.

Swiss Mail Solutions GmbH is a company registered at the court of St. Galen under the authorization code CH-320.4.073.008-2 | VAT Nr. CHE-448.771.003.
Headquarter: Ebnifeld 13, 9523 Züberwangen, Switzerland.
- Swiss Mail Solutions (Austria) GmbH, Industriestrasse 7, 3130 Herzogenburg, Austria
- Swiss Mail Solutions (Hong Kong) Limited, Unit 11, 10/F., Yue Fung Industrial Building, 35-45 Chai Wan Kok Street, tsuen Wan, N.T., Hong Kong
Send all related questions to